The second-hand marketplace Shoppers Voice Displeasure Regarding Size Changes

Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.

The second-hand shopping app has altered its measurement guidelines for women's and children's garments failing to inform all users about the change.

Social Media Backlash

Numerous buyers and vendors are expressing on platforms stating that platform listings now display an altered size classification than originally posted because of the remapping.

Vinted explained the updated approach better aligns with other platforms.

The platform has recommended to examine their items and update the measurements by hand where appropriate, causing user dissatisfaction.

Measurement Approach Changes

Previously, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.

The new system has an alphabetical indicator and numerical range for example S/UK 8-10.

For certain items, the size labels have been reassigned - such as a large size was formerly size 12 but now shows as UK 16-18.

Shopper Stories

One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

A different member, from Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.

Manual Updates

Another shopper, from Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".

"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she stated.

Marketplace Information

The platform boasts over 100 million shoppers, including 18 million in the UK.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This is not the initial instance where an unanticipated change within the service has received backlash: previously, the service retracted a modification regarding delivery choices after backlash from users.

Mckenzie Wilson
Mckenzie Wilson

Elena Voss is a freelance interior design writer with over a decade of experience in home office optimization.